Customer Service Manager
Company DescriptionTOMRA, an international recycling company, is looking for a Customer Service Manager in our Syracuse, NY office! The Customer Service Manager will be responsible for developing customer relationships that promote retention and loyalty, and improve customer profitability.
PAY:
$50,000 - $70,000HOURS:
8:
00 am - 4:
30 pmJob DescriptionResponsible to manage overall customer satisfaction in the assigned region, including customer service and marketing activities.
Responsible for working with multiple internal departments to ensure customer satisfaction and regulatory compliance (Sales, Service, Material Recovery, Billing, and Bar Code Department).
Conducting site audits to maintain company standardsResponsible for creating, developing, implementing and maintaining volume enhancement programs in the assigned region.
Coordinating field customer service territory coverage, as well as communicating and scheduling meetings with customers.
Manage and report on all customer activities on a consistent basis.
QualificationsAbility to travel within North East no less than 25%2-4 Year Degree in business preferredConsumer Package Goods or Direct Store Delivery experience or equivalentValid Driver's License and acceptable driving recordAdditional InformationCome be a part of the RESOURCE REVOLUTION!#SYROFF Recommended Skills Customer Service Time Management Quality Assurance Problem Solving Listening Customer Relationship Management Estimated Salary: $20 to $28 per hour based on qualifications.
PAY:
$50,000 - $70,000HOURS:
8:
00 am - 4:
30 pmJob DescriptionResponsible to manage overall customer satisfaction in the assigned region, including customer service and marketing activities.
Responsible for working with multiple internal departments to ensure customer satisfaction and regulatory compliance (Sales, Service, Material Recovery, Billing, and Bar Code Department).
Conducting site audits to maintain company standardsResponsible for creating, developing, implementing and maintaining volume enhancement programs in the assigned region.
Coordinating field customer service territory coverage, as well as communicating and scheduling meetings with customers.
Manage and report on all customer activities on a consistent basis.
QualificationsAbility to travel within North East no less than 25%2-4 Year Degree in business preferredConsumer Package Goods or Direct Store Delivery experience or equivalentValid Driver's License and acceptable driving recordAdditional InformationCome be a part of the RESOURCE REVOLUTION!#SYROFF Recommended Skills Customer Service Time Management Quality Assurance Problem Solving Listening Customer Relationship Management Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
